Verizon had major outages impacting multiple prominent U.S. cities on Wednesday, preventing people from making phone calls and more.
The network released a statement on Thursday, announcing that it's giving a $20 account credit to everyone impacted.
"Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits. This credit isn’t meant to make up for what happened. No credit really can," Verizon announced.
"But it’s a way of acknowledging your time and showing that this matters to us. If you’re still having trouble connecting, please restart your device (power down and power back on). This is the fastest way to reconnect your phone to the network. We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon."
Not everyone is happy with the offer, though.
One longtime sports host has bashed Verizon in reaction to the offer news.
Sports host rips Verizon's offer
Boston sports host Lucy Burdge ripped Verizon for the offer.
"This is a disgrace, first of all it should be $100 of your bill and it should be automatic. You shouldn’t have to log into something to get this. This is actually awful of Verizon," she wrote.
Hopefully, there aren't any serious outages over the course of the NFL postseason this upcoming weekend.